Privacy Policy

1. Information We Collect

When you use the Service, we may collect the following information.

1.1 Account Information

When you create an account, we collect: email address, mobile number, authentication information required for login. This information is used solely to provide access to the Service.

1.2 Uploaded Files

When using the Service, you may upload files such as PDF documents for processing. These files may be temporarily stored to: process the data, generate output files, allow the user to download the result. PhotonMR does not claim ownership of user-uploaded files.

1.3 Automatically Collected Information

Our systems may automatically collect limited technical information including: IP address, browser type, device information, access timestamps, usage logs. This information is used to maintain service reliability and security.

2. How We Use the Information

We use the collected information only for the following purposes:

• providing and maintaining the Service
• processing uploaded files
• generating output files for users
• authenticating user accounts
• improving system performance and reliability
• preventing abuse and unauthorized use

We do not sell, rent, or trade personal information to third parties.

3. File Processing and Storage

Uploaded files may be temporarily stored in secure cloud storage for processing purposes. Generated output files may also be stored temporarily to allow users to download results. Files will be deleted automatically after processing or after a defined retention period which is usually 24 hours. Users are responsible for downloading and retaining their own copies of processed files.

4. Data Retention

We retain personal information only as long as necessary to operate the Service. This may include: account information required for login, system logs for security and operational purposes, temporary storage of uploaded and generated files. Files and logs may be periodically deleted to maintain system performance and security.

5. Third-Party Services

PhotonMR may use trusted third-party services to operate the platform, including services for: cloud hosting, authentication, data storage, email communication, system monitoring, sending OTP. These providers may process limited data strictly for operating the Service. PhotonMR is not responsible for the privacy practices of third-party services.

6. Data Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, or misuse. However, no online system can guarantee absolute security. Users should take reasonable steps to protect their account credentials.

7. User Responsibilities

Users must ensure that they have the legal right to upload and process any files submitted to the platform. Users should avoid uploading confidential or sensitive information unless they are authorized to do so. PhotonMR is not responsible for unauthorized data uploaded by users.

8. Account Deletion

Users may request deletion of their account and associated personal information. Upon account deletion, access credentials will be removed. Some system logs may be retained for security and operational purposes.

9. Children's Privacy

The Service is intended for use by individuals who are 18 years or older. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised effective date. Continued use of the Service after updates indicates acceptance of the revised policy.

11. Contact

For questions or requests regarding this Privacy Policy, please contact us at the email address mentioned on the Contact page.